Managing technology at your local government can be challenging and expensive. That’s why many have opted to outsource their local government technology. Take a look at our top 10 reasons to outsource local government technology:
1. Save money
If your local government is looking to use its dollars more wisely, a great solution for cutting costs is by outsourcing the technology. When outsourcing with a solution like Sam, communities and municipalities can experience up to 15% cost savings in their technology budget. Hiring internally, on the other hand, forces governments to maintain increasing salaries and benefits overtime. Outsourcing eliminates these costs.
2. Create more efficiencies
Speaking of saving money, outsourcing technology can also create tech efficiencies for your local government. Civic ITC, for example, bundles hardware needs with service. This allows for local governments to pay for technology over time, rather than upfront.
3. Ensure you have the right level of expertise
When you partner with a managed services provider like Civic, you are positioning yourself to work with industry experts. When you hire your own technology manager, it can be difficult to grasp their knowledge and expertise during the hiring process. Guarantee expertise by outsourcing to a company like Civic—there isn’t a problem we haven’t seen before!
4. Maintain tech talent
In today’s tech-focused world, qualified engineers are in high demand. And that means that local governments can experience high turnover in their technology departments. This, in turn, leads to a challenge in maintaining tech talent. Outsourcing government technology puts you at a lesser risk of being left high and dry.
5. Get extended support
A managed technology solution like Sam functions with extended remote support. A remote, cloud-based support solution allows technology problems in your community to be solved quickly and efficiently. With a local government IT outsourcing partner like Civic, you receive 24/7 technical support and do not have to pay overtime fees.
6. Operate with service level agreements
Sam, our managed service solution for local government, operates on a Service Level Agreement (SLA), which guarantees the highest level of support. When an SLA is in place, local governments receive a high level of technology service, which cannot always be guaranteed by a smaller, in-house technology team.
7. Rest easy knowing you have a secured network
Security is always a concern, especially for local government. The only way to be sure that your network is completely safe is by having a team of experts handle it. When you work with a tech company that specializes in the government landscape like Civic, you ensure that your network is secure from external threats.
8. There will be far less for you to worry about!
When you’re running an entire community, you shouldn’t have to worry about fixing technology challenges as they arise. That’s where a company like Civic can come in. Having a team behind your technology that can proactively troubleshoot possible problems allows your leaders to focus on community issues, not on small technology breaks.
9. Take advantage of the numbers
When you outsource your technology, you automatically have multiple experts managing your government’s technology hardware. This gives your community—no matter how big or small—the highest level of technology support with various engineers troubleshooting problems and providing input on best practices, trends and proactive projects.
10. Other local communities are doing it–and are rising to the top!
Many local government organizations throughout the nation—both large and small—are outsourcing their technology. Managed technology solutions can be built for large or small budgets and are completely customized.
If you’re ready to outsource your government’s technology, Civic’s Sam solution can help. To find out more about Sam, visit our managed services page or contact Civic today.